The Guarantee will contribute towards the cost of repairs required to Your Vehicle, due to Component Failure occurring within the Period of Guarantee, limited to the maximum single Claim Limit(s) detailed on the schedule. The maximum limit for all
claims under this Guarantee is limited to the retail value of the vehicle.
3 Star - What is included
All internal mechanical Components comprising of: Cylinder head, block, bores and liners (excluding cracks and porosity), crankshaft, crank bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, rocker
shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves (excluding exhaust gas recirculation valve), valve springs, valve guides, cylinder head gasket, inlet manifold, timing gears, timing chains, timing belt/chain tensioner, flywheel or flex plate, starter ring gear.
(Excluding: de-coking, burnt, pitted and sticking valves).
If the timing belt has been changed in accordance with the time/mileage requirements specified by the manufacturer (proof will be required) it will be included against Failure.
Engine thermostat, water pump, thermostat housing and viscous fan coupling.
Fuel pump (Excluding: Failure as a result of contamination or failure to meet
current emission legislation).
Internal mechanical Components comprising of: gears and gear clusters, selectors and shafts, synchromesh assemblies, bushes, ball and roller bearings, needle bearings, transfer gears, governor, valve block, oil pump, brake bands, servos, clutches, seals and bearings.
Clutch (Parts only)
Release thrust bearing, centre plate (oil contamination - centre plate only), pressure plate and slave cylinder.
All internal mechanical Components and seals.
Transfer Box (4x4) Internal mechanical Components comprising of: transfer gears, selectors, shafts, transfer shafts, needle and roller bearings, output shafts, bushes. Front Wheel Drive & Rear Wheel Drive Drive shafts, universal joints and couplings, constant velocity joints, half shafts and bearings. (Excluding: gaiters and bushes).
Planetary gear assembly, crown wheel and pinion assembly. Internal shafts, bearings and bushes, thrust washers, spacers, bevel gears. Includes front, rear and centre differentials. (Excluding: viscous couplings and fluid differentials).
Props haft, universal joints and couplings, bearings, includes front and rear transfer shafts 4X4 vehicles. (Excluding: gaiters).
Front and rear wheel bearings. Steering and Suspension Steering rack, box and column, idler box, coil springs.(Excluding: gaiters, oil leaks, tracking and balancing).
Brake master cylinder, calipers, wheel cylinders, brake biasirestrictor valve. (Excluding: wiring and connection faults).
Damage to casings caused by the failure of an included Component will constitute part of the total claim within the Guarantee limits.
Alternator, starter motor and solenoid front and rear windscreen wiper motor, front and rear windscreen washer motor, ignition coil and horn. Turbocharger I Supercharger I Kompressor The complete unit including the wastegate is included, providing it was supplied as part of the manufacturer's original equipment.
For the purpose of clarity
Oil Seals & Gaskets
Included in the event of a sudden failure (except where the failure is due to wear and tear).
If the timing belt has been changed in accordance with the time I mileage requirements specified by the manufacturer (receipt required) it will be included in the event of a sudden failure.
Should the failure of a covered Component result in damage to any associated casing the replacement will constitute part of the claim within the Claims Limit(s).
Where an authorised repair requires the replacement or topping up of oils, antifreeze or other fluids, or replacement of the oil filter, these costs will be accepted as part of the claim within the Claims Limit(s).
Hybrid & Electric Vehicles
Manufacturer supplied and fitted power generation and transmission components are covered (excluding: batteries, wiring, electrical connectors and the disposal of chemical waste resulting from a claim). If the vehicle is not being used for a pro-longed period, it must be stored in accordance with the manufacturer's recommendations.
Labour and parts costs
Labour times that can be claimed under the Guarantee will be in according with the manufacturers standard repair times the rates charged by our nominated repairers unless agreed beforehand. We may ask the repairer to use guaranteed exchange units or factor parts when repairing your vehicle. Any costs we will be based on the prices for these parts.
Compensation and costs
The Guarantee is a contract of compensation which means that if the repairs Your Vehicle result in the condition of Your Vehicle being better than irnrnedia prior to the Breakdown, You may be asked to pay a contribution towards costs.
For any of the following services please contact Us on 03300 555 250 for authorisation.
The Guarantee will include Mainland Europe for personal trips to a maximum period of 60 consecutive days. Claims made (in line with the terms of the Guarantee) during continental use will be reimbursed according to U.K. parts and labour costs at that time. Vehicle hire and hotel expenses benefits are not available during continental use.
Hotel/Accommodation and rail fare Should Your Vehicle suffer a mechanical Failure that falls under the Guarantee away from home and leave you immobile, the Guarantee may pay up to £100
inc. VAT toward the cost of hotel accommodation or Rail Fare expenses to get you home, (provided the Failure results in a valid claim under the terms of the
Replacement vehicle hire
In the event of a valid claim, where the repairs cannot be completed within 8 working hours, the Guarantee may contribute up to £50 inc VAT per day towards the cost of hiring a replacement vehicle. Replacement vehicle hire is limited to a maximum of 7 days for anyone claim. The first 24 hours of any rental period or delays resultinq from the non-availability of parts are excluded.
In the event of a Failure resulting in a valid claim and when Your Vehicle is immobile (or if continued driving could cause danger or further damage) the Guarantee will pay up to £50 inc. VAT. towards the cost of recovering it to a repairing garage.Important Replacement vehicle hire, hotel accommodation and rail fare expenses will constitute part of the total claim and costs will be limited to the maximum Claims Limit as stated on the Schedule. Please make sure you provide bona fide receipts so that these costs can be reimbursed.